Privacy isn’t Dead but Facebook Might Be

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Some say privacy is dead. For a while, I thought so too. In an age where more than 90% of all the world’s data was created in the last 2 years and where we are increasingly and more easily sharing lots about ourselves and friends, the easy thing to do would be to completely give up on the idea of having strong controls over our data — particularly if giving up control means that you can access lots of free products like Facebook, Gmail, and Snapchat.

However, if it is the case that the world’s most valuable resource is no longer oil, but data, and if it is also the case that the volume of data we are all creating is growing at an accelerating pace (for example connected cars may produce up to 25 gigabytes per hour), then a case must be made for being more responsible about how this data is stored, used, and shared.

Facebook is having a difficult time right now because information it held on 50 million users was compromised through overly permissive and negligent controls. Earlier this week I wrote that everyone loves an underdog ‘til they make it. Well, Facebook is no longer a dorm-room startup. It made it big time. But at this stage it’s hard to love the business because it has failed to become more responsible despite the gargantuan amount of personal data it holds on 2 billion people.

Personally I am long on privacy. It’s why I find startups like Hazy compelling and why I use Telegram as much as Whats App. Indeed, if you are founder working on a startup that takes privacy seriously feel free to contact me.

We are creating more data than ever yet the pace at which we are becoming more responsible with it is far behind. This is why we are seeing so many data breaches. In my eyes privacy isn’t dead. But companies like Facebook just might be.

Everybody Loves an Underdog, Until they Make it

Iverson Documentary

A few days ago I watched the documentary Iverson. It’s about the life of the basketball player Allen Iverson. He was a favourite ball player in my teens, a period when I used to play the sport many times a week.

Iverson was small for a NBA player. At 6 foot tall and with a seemingly fragile frame compared to the giants he competed against, he was a true underdog. But boy was he talented. He was fast, agile, fearless, and played with a lot of soul. He gave the game absolutely everything. And for this reason it was easy to root for him, even when he went up against Michael Jordan.

Sadly, Iverson’s life was never short on controversy. The first significant setback was at the age of 17 when he was unfairly sentenced to 15 years in prison for being involved in a fight at a bowling alley. By then, Iverson’s basketball talent had made him a minor celebrity but the scuffle, however inconsequential it seemed to him and his friends, placed him in a position where the authorities saw this as a great opportunity to make an example out of him. Iverson’s sentencing was especially harsh because the authorities were notably racist. But he also received special attention because of his celebrity status and the fact that he was headed for professional basketball in the NBA.

Fortunately, a campaign by a group of people who believed the sentencing was ridiculous forced authorities to come to their senses and within 4 months, Iverson was released on the count of insufficient evidence.

This story reminds me of a line from Chip’s rap song (embedded below) and the title of this post. The rapper observes that “everybody loves a underdog, ’til they make it.” It’s a pithy observation of what comes with success. As and when someone or something starts to do well, the number of detractors waiting for an opportunity for a teardown rises.

But it’s not all negative. Significant success comes with the privilege of being able to make a significant difference in society. Moreover, individuals and organisations that “make it” have to then adopt and be held to higher standards going forward.

For instance, I work in the tech startup space and typically everyone roots for a startup in its early days as it takes on giant incumbents. At this stage companies can get a pass to move fast and break things. But as they mature and turn into giants they must become more responsible. If not, they risk attracting something akin to the big tech backlash we are now seeing, however fair or unfair it may be.

So if you’re an underdog take heed of the fact that it’s always easier to garner support on the come up. And as you become more successful you must also become more responsible. Why? Because your impact will become more wide-ranging and if you don’t keep yourself in check there will be no shortage of people who will.

Time: A Billionaire’s Perspective

I was listening to an episode of the Freakonomics podcast series “The Secret Life of a CEO” and I found this segment with David Rubeinsten, the billionaire co-founder of the private equity fund Carlyle Group, timely:

RUBENSTEIN: “My biggest concern is I’m now 68 years old, and actuarial tables being what they are, it’s unlikely that I’ll live another 68 years, and maybe not even another 38 years. So I wish I had all the resources I have, the access, the willingness to get to do the kind of things I can do, and the ability to the kind of things I do when I was 37. I would give away all the money I have today, every penny, if I could be five years younger.”

DUBNER: “Just five years, really, that’s quite an arbitrage.”

RUBENSTEIN: “Life is so pleasurable. Even if you’re not wealthy. You know, money doesn’t necessarily make you happy. Some of the saddest people I know are the wealthiest people I know. And some of the poorest people I know are some of the happiest people I know. You know, Thomas Jefferson said, “Life is about the pursuit of happiness.” But he didn’t tell us how to actually get happiness. And it’s the most elusive thing in life, is personal happiness. Very few people achieve it. I think I’m personally happy. But you know, I think I was happy before I was wealthy, so you know, I don’t know that the wealth has made me happier.”

The line that struck me the most was this:

“I would give away all the money I have today, every penny, if I could be five years younger.”

Rubenstein is worth $2.8bn according to Forbes. To say that he would give it all away just to be five years younger is perhaps an exaggeration but it nonetheless stresses a point all too easily forgotten when we’re young and ambitiously racing ahead in pursuit of some better life further down the road. The point is this:

No amount of money will ever buy you back lost time. And time is especially lost when we postpone our happiness today and agonise about a wishful future–“I’ll be happy when I get this or that”–not realising that the opportunity we have to be mindful and appreciative of where we are now, today, at this very moment, is already sufficient for a good life.

Rubenstein was happy before his billionaire status but he would still gladly swap it for being five years younger. How about you? Are you able to find happiness prior to your golden years? Will you be in a position where you wish you could swap it all to go back? Or, will you have savoured your early years enough to not wish you could turn the clock back so much?

The Problem With Advice

screen-shot-2011-11-13-at-11-25-50-pmWe give advice all the time. And when we’re not busy dishing out our very own seemingly sweet words of wisdom, we search for it in gurus, friends, family, books, and religion. Advice-giving is not just a multi-billion dollar business either. It’s impact permeates everything from simple day-to-day choices to life-altering decisions. Yet, advice–especially the informal kind–is easy to give or consume dangerously, which is to say, little care is given as to whether the advice on offer is of a high quality.

Ever since I enrolled at Oxford to pursue an MBA I’ve thought about this topic a whole bunch and after a year of seeking advice in lots of places I now have a few concepts–quick rules of thumb if you will–that can help filter and refine advice before you give it or take it. These “sniff tests” are based on quotes for ease of memory and are as follows:

First, remember that “no man ever steps in the same river twice, for it’s not the same river and he’s not the same man.” – Heraclitus of Ephesus

Advice that worked for someone in a specific context and at a particular time will not necessarily work for you. The world moves fast. Times change and people change. Good advice should be malleable enough to adapt to new situations. If not, it becomes useless pretty quickly. Here’s an example:

Bad advice: Get a university degree.

Good advice: Get an education.

Second, notice that often “we see the world, not as it is, but as we are.” 1Stephen R. Covey

Our experiences shape how we make decisions and ultimately, how we consider advice. Had a bad experience at a not-so-bad restaurant? You probably won’t recommend it even if the chef simply had a bad day. In other words, all advice we give and receive is coloured by our unique histories. So before you give or receive advice, consider if there’s any baggage it’s coming with.2

Third, “if you give advice, you need to be exposed to losses from it.”Nassim Taleb

This last concept sounds extreme, but if you imagine that you will be exposed to losses related to poor advice, you are likely to take greater care. Likewise, if you are on the receiving end of advice, consider whether the person giving it really cares about you.

A Note on Good Advice

In sum, good advice should consider:

  • context (what’s different this time?)
  • bias (what personal history is colouring perceptions?)
  • skin in the game (what’s the responsibility and how invested is the advisor?)

Keeping these three ideas in mind should help us all deal with advice a bit better, including the advice in this blog post.3



Notes

[1] Thanks for helping me find the quote Vicky!

[2] My baggage for the advice in this article is that I’ve spent many years seeking advice on a range of subjects and also writing lots of advice. Some of it has worked really well and some of it hasn’t.

[3] I considered all three sniff tests while writing this post.

The Most Potent Lesson of 2016

Here’s a message I sent to my private mailing list today. I haven’t blogged in a while so I thought I’d share something. If you like it, you can join over 100 other people (or 144 to be exact) who receive an email from me once a month. The sign up link is here. Enjoy.


Happy 2017 folks!

Hope your new year celebrations go well. It’s only 6pm in the UK so we have another six hours to go, and I figured I could squeeze in one more email before the year ends.

This year, I’ve read so many interesting books (37 in total but I was aiming for 50), and it’s hard to recommend one must-read, but out of the all the books, I think the most relevant — given what happened politically in 2016 — has to be “Lessons from the Top: the Three Universal Stories that all Successful Leaders Tell.” In a nutshell, the book’s key message is this (emphasis mine):

cover“…every leader begins with a personal story, a way of answering the question ‘Who am I?’ Lady Gaga tells us repeatedly that she was the weird kid at school, though she also turned out to be highly driven and creative. She describes herself as ‘a freak, a maverick, a lost soul looking for peers’. Secondly, every leader’s story involves a group narrative, a way of explaining ‘Who are we?’ In Lady Gaga’s case ‘we’ are the outsiders. She calls her fans ‘my little monsters’, and in her leadership story she is ‘Mama Monster’ who keeps in touch with her offspring on Facebook and Twitter. Thirdly, all leaders offer a collective mission, the answer to the question ‘Where are we going?’ or ‘What is our common purpose?’ Lady Gaga tells her followers that together they can change the world. She promotes a positive message about gay rights. This ‘leadership projection’ is what most of us would call storytelling.”

Notice how Lady Gaga can be replaced with any influential leader, regardless of whether they are deemed ‘good’ or ‘evil’.

For example, Trump’s leadership projection was this:

  • Who I’m I? A pragmatic and successful business man. I’m a winner. In fact I’m so good at winning that despite several bankruptcies I made a comeback. (Notice Hillary’s team lost her “who I’m I” narrative to scandalous and oftentimes unfounded accusations.)
  • Who are we? Patriotic Americans. And you know what, “I’m with you!” (Notice Hillary’s message was “I’m with her”, making it more about her and not the people.)
  • Where are we going? We will return America to its former glory. (Notice Hillary’s destination narrative was unclear.)

We saw something similar with Brexit and history has more examples yet it’s easy to forget a potent lesson: you can’t win with facts alone. We’re moved by a compelling narrative. We’re moved by stories. We’re moved by emotion. Credibility or facts come last.

Masters of persuasion know how to weild powerful stories to advance their agenda. My signoff message for 2016 (and my biggest lesson for the year) is that you should watch out for these tactics in the coming year. There will be important facts and issues that lose ground due to ineffective storytelling. And likewise, there will be trivial and oftentimes straight-out lies that pick up momentum thanks to powerful storytelling. Don’t get caught out if you’re a follower. And if you’re a leader, remember the tool you have at your disposal. Use it wisely.

Best wishes,
Michael

How I became a writer

I fell into writing accidentally. In fact I never really started reading books seriously until age 20 or so (though I ordered my first non-fiction on book on Amazon aged 18 – it was Plato).

From age 20, I started reading books on a range of non-fiction on topics. Here’s what a selection of my Amazon book orders looks like for the last 8 years.

bookorders

See the big jump in year 4? That’s the year I wrote my first book. Ever since then I aim to read about 50 books a year (or one book a week).

Today, I read mainly on my Kindle but here’s what a fraction (about 20 %) of my book collection looks like:

bookshelf

So how did I get into writing? I think two factors played a pertinent role.

First, I was reading so much that I felt a strong urge to share all the cool stuff I was coming across. For example, did you know that happier people have stronger immune systems? How about willpower, did you know that it’s like a muscle and that while it can be strengthened via training, it can also be depleted via exertion? These are all things I shared in both my first and second book.

The second reason why I started writing was because it was a way of self-prescribing solutions to personal challenges in the past, present, or future. By pulling together ideas from a range of sources and writing about them, I cemented what I had learned during the ’research’ process.
These two reasons are also why I rarely write material that is overly personal, instead choosing to be more informative and prescriptive. But perhaps that will change. After all, writing with personality can be more fun for both the reader and author.
In sum, I write because I enjoy sharing insightful material. I also write because it helps me condense knowledge and ideas I have accumulated from all the reading that I do. As I grow older and experience more of the ups and downs that life has to offer, perhaps I will also start to write so people can relate.