Bending the Arc: Why I Joined tickr

This month I’m excited to join the consumer fintech startup tickr, and since a few friends have been curious about the move, I thought it would be good to share a brief note on what got me here.

Technology Innovation and the Gains of the Future

My fascination with technology led me to venture capital. Here I got to see up close just how beneficial and disruptive technology can be, and how that trend is accelerating.

For instance, just this summer, I trained an AI model on legal text and almost immediately it could turn legalese into plain English. Moreover, despite being a mostly non-technical person I could wield this technology to do something no one thought was possible a few years ago.

Many advances are happening in other areas but somewhat worryingly, the capital gains of progress are more concentrated than ever. So much so that it isn’t hard to imagine a world where the wealth generated by innovation always accrues to a few, while the livelihoods of many become increasingly fragile.

Since that’s a world I don’t want to live in I wondered: what are the various ways you can help people become more invested in the gains of the future?

Climate Action and Planetary Wellbeing

I have to admit, I’ve been shamefully ignorant about the planetary risk future generations face because of our doing.

As a VC, I was tasked with finding companies that had hockey-stick growth potential. Yet as a citizen of the world, I’d paid little attention to the surest hockey stick of all: the dramatic rise in CO2 emissions and subsequent risk of extinction-level events.

To turn things around we’ll need massive policy and coordinated global action. However, I’m also confident that as individuals we can all do a little bit more to drive positive change, however small that may be.

The question for me here then became: given my skill set, what can I do?

Financial Innovation and Why I Joined tickr

Technology is inseparable from the financing that drives it. Meanwhile climate action cannot be effective without innovation across technology and finance. It is with these three interests in mind (tech, climate, and finance) that I decided to join tickr — a startup (and B-corp) that has developed an impact investment platform that’s accessible via a mobile app.

tickr is an impact-first company that makes it easy for first-time investors to save for their future while doing good. Through its app, consumers can benefit from the growth of businesses that positively impact the well-being of people and the planet.

I’ve joined as a Finance Developer, which is akin to a Finance Manager, but with scope to support the team in developing their financial infrastructure, product range, as well as international expansion.

Although my transition from VC will take some getting used to (and I plan to return to VC someday), I’m more than thrilled to join an exceptional team that’s helping bend the arc of finance to a more impactful future.


Originally published at Medium on December 1, 2020.

Dear Overachiever

(Photo by Greg Rakozy on Unsplash)

Do more, we’re told. You’ll be happier when you do more. This is because when you achieve more, you’ll be more. ‘More of what?’ you say. ‘More worthy,’ they say.

People who achieve lots are admired by society. People who do little, well, we forget about them, mostly.

We equate doing more with being more worthy. Do well at school so you can be more. Do well at your job so you can be more. Achieve mastery and you’ll be more. Help lots of people and you can be even more. Of course, you can also make more money so you can buy more things and then you’ll be really more—more worthy than everyone else.

But there’s something deeply wrong with this kind of more because how much more is enough? How much more must you do to be more enough to be enough. How much money makes you enough? How much achievement makes you enough? How much of helping others and the world makes you enough? Is enough even possible? Not with the kind of ‘do more to be more worthy’ we’ve grown accustomed to. That kind of kind of more is a social construct with a reliably moving goalpost.

Want to know a secret that will set you free from this trap of more? It’s simple. Recognise that you are already more than more could ever be. You are the universe manifesting itself. Think about it. All your atoms—and the rest of the universe—came from a single point of infinite density 13.8 billion years ago. This singularity turned into an explosion of atoms, some of which organised into complex, sentient, thinking, feeling beings. That alone makes your life—and all lives for that matter—both infinitesimally rare and infinitely worthy. You are already more than any more can ever be.

But maybe you still think doing more makes you more worthy and that when you achieve no more you are worth—less. Well how about this: think about your best friend (or partner or kids). Do you love them more when they achieve more success? And when they do less do you love them no more? In the best relationships none of this matters. The person is infinitely worthy regardless of their achievements. Now if you can have that kind relationship with others why not have it with yourself too?

If you were your best friend you’d be worthy whether you did more or less. Of course you’d want your best friend to be happy, and some of that comes with doing more to be enough materially. But doing more to be more worthy doesn’t get you to happiness. Recognising you are already enough is what gets you there.

So do less, I say. Try it, even if for a short while, and see how it feels. The worse it feels the more trapped you are in doing more—in which case reading this couldn’t have come at a better time.


Afterword

This was a note I drafted to myself in 3 bullet points initially. Then I played with it some more by turning it into stylistic prose without the confines of formality or tightness of argument. Doing this more freely meant the first draft came out effortlessly, with the second and final drafts needing just a few minor tweaks.

The note is inspired by themes I’ve long thought about on the need for overachievement, and the works of Michael Singer (see “The Premise” chapter in the book “The Surrender Experiment“) and David Burns (see “Your work is not your worth” chapter in the book “Feeling Good“). 

What Drives Power Laws in Entrepreneurship and Venture Capital?

Venture capital is a power law business: most of the underlying investments fail¹ while a tiny fraction generate the bulk of returns. This is in contrast to normal distributions where most outcomes cluster around some central value.²

The chart below — which roughly follows a power law distribution — shows that most investments (65% of companies) don’t work out but a few (4% of companies) can generate 10 to 50 times your money or more.

(Data from Correlation Ventures via Seth Levine)

Moreover when you look at fund-level performance, you find that it’s that very small number of investments that drive aggregate fund returns. This can be seen in data from Horsley Bridge — a limited partner in A16Z and other funds — which found that 6% of investments generated 60% of fund returns.

(LP data on VC firms via Benedict Evans/A16Z)

But why exactly do venture capital fund returns (and the underlying entrepreneurial ventures) follow a power law distribution? What leads a tiny minority to significantly outperform the overwhelming majority? And when you understand power law drivers, can you tilt the odds in your favour?

To answer these questions I spent a few evenings and weekends scouring academic literature on power laws. Admittedly some of the maths involved is beyond me, but I did pick up on 3 possible power law drivers that are worth internalising when starting a business or investing in startups.


Power Law Drivers in Entrepreneurship and Venture Capital

(1) Preferential Attachment 

This power law mechanism is commonly expressed in the maxim ‘the rich get richer’. Or if you’re religiously inclined, the Bible says ‘for whoever has, more will be given to them.’

Academics call this phenomenon preferential attachment (or cumulative advantage). It’s when an initial endowment makes subsequent gains more likely. This leads to a privileged position where early wins lead to further benefits that cumulatively add up to an outsized advantage.

I’ve seen this privilege play out in my life in a small way. Getting my first book deal was a low probability event but once that door was open, getting the second, third, and fourth book contracts became more likely.

Preferential attachment isn’t always fair and it contributes to inequalities in the world that I won’t go into here. However, understanding it in the context of entrepreneurship and venture capital can inform strategy.

(Preferential attachment in action. Notice how the larger blobs more easily scoop up the smaller ones. Original video here.)

We see preferential attachment in entrepreneurship when an ex-Google engineer finds it easier to raise money and recruit talent for their startup because of their pedigree. We also see it in network effects, where each user added to a platform increases the likelihood that other users will flock to it. 

Meanwhile in venture capital the best startups preferentially attach to funds which already have success in their portfolio. In other words, success begets more success and as Samir Kaji puts it: “One massive hit is often all it takes to “mint” an investor, regardless of how serendipitous the investment was.”

To benefit from preferential attachment, identify positive feedback loops in your field then look for ways to engineer them to your advantage. 

(2) Self-organized Criticality

Despite the unusual name this power law driver is something you’re already familiar with. We see it in ‘overnight success’, which is actually an inaccurate description of something that’s so common in nature that theoretical physicists gave it a technical label 30+ years ago: ‘self-organized criticality’.

This power law mechanism is expressed in snow avalanches, neural networks in the brain, earth quakes, financial market crashes, and even social upheavals. It’s a process where lots of seemingly benign interactions in a complex system can ‘self-organise’ that system to a ‘critical’ state3 such that even the tiniest subsequent input can unexpectedly lead to dramatic change.

A useful analogy here is a pile of rice. If you build one by adding a few grains at a time, most of the grains don’t have much impact. But after a while, adding just one grain of rice can lead to an avalanche.

(Video sourced and edited from Andrew Hoffmann.)

This is similar to overnight success. Except that even though the description suggests instant success from nowhere, most successful people make it only after years of metaphorically adding small grains of rice to a pile of effort. 

(You can read Sarah’s story here and from this tweet.)

In startups, getting to product-market-fit is a similar affair. Companies have to iterate continuously until something clicks so that the business can start to scale. Even in later years, those same businesses have to persevere before they can benefit from a step-change in growth.

One example I really like here is that of Microsoft when it was still a startup. In 1980 it secured a landmark contract to supply IBM with an operating system — an event that arguably changed the course of tech history

However, this event didn’t pop into existence on its own. Lots of prior events had already placed Microsoft at a point of “criticality”. To name but a few:

  • Bill Gates and Paul Allen had been writing and selling software for almost 10 years already and were well-suited to getting the job done. 
  • Among other reasons IBM had attracted decades of anti-trust investigations against it and to avoid further regulatory scrutiny, it accepted a non-exclusive contract with Microsoft. 

The latter point meant that Microsoft was free to sell its software to other computer manufacturers and as PC hardware become commoditised, the business grew without restriction and saw its revenues balloon almost 10x, from $16m in 1981 to $140m in 1985.

Uneventful steps taken frequently can also lead to outsized outcomes in venture capital. Fred Wilson was writing and thinking about bitcoin for years before he met and invested in Coinbase. In fact he met the company because he was willing to persevere through a lengthy office hours session at Y Combinator with 16 startups across 4 hours of back-to-back pitches.

To benefit from self-organized criticality, play the long game and take heed of Seneca’s observation that “luck is what happens when preparation meets opportunity”. Or putting things more poetically:

“Chance can be on our side if we but stir it up with our energies, stay receptive to the glint of opportunity on even a single hair above the underbrush, and continually provoke it by individuality in our attitudes and approach to life.” — James H. Austin in Chase, Chance, and Creativity.

(3) Multiplicative Processes 

Power laws also emerge when events are multiplicative instead of additive. One example is word-of-mouth. If you have a fantastic restaurant experience you don’t just tell one other person about it (which would be an additive process). You tell lots of friends who then go on to tell many others too.

Other examples of this process include population growth, the spread of viruses, and rapid wealth accumulation (getting rich through investing is a multiplicative process while building wealth through a salary is additive.)

Multiplicative processes are perhaps the simplest power law generator: a value is multiplied by some variable and the result is further multiplied by another variable. Repeat this process and you get exponential growth. 

(Viral growth simulation by Grant Sanderson.)

In startups, hiring a ‘10x employee’ is a multiplicative process. An elite performer can substantially change the trajectory of a business while most hires tend to be additive.⁴ For VCs, blogging is multiplicative networking. Ideas can spread faster online compared to offline 1–2–1 conversations.

To benefit from multiplicative processes, you have to identify and seek out multiplicative factors — much like preferential attachment — then look for ways to engineer them to your advantage.5


Engineering a Power Law Mindset

Outsized success is rare and takes just as much (if not more) in luck as it does effort to hit a home run. However, if we internalise how power laws work, we become better placed to tilt the odds in our favour by working not just harder, but also smarter.

(3 Power Law Drivers and Examples in Entrepreneurial Ventures)

Notes

[1] Businesses fail for a variety of reasons (e.g. team issues, lack of funding, creating products that people don’t need, competition and market timing.) But while building for the future is inherently unpredictable and hard, it’s worth remembering that..

“In any natural system, failure is the engine that causes growth, that causes new birth, that causes anything to happen. One of the truly big differences between growing economies and economies that stagnate is the acceptance of failure. If you don’t let forests burn, if you don’t let the old trees die out and the new trees grow, you don’t get a healthy forest. The ability to manage failure so that enterprises fail but people can still succeed becomes one of the tricks of how you build a society that can reinvent itself as the world changes.” — Shikhar Ghosh in the Harvard Business Review.

[2] In normal distributions most outcomes cluster around a central value. Human height is one example of this. Over two thirds of the population are close to average height while a minority are really short or really tall.

A height normal distribution example (chart by Michael Minn)

[3] A ‘critical state’ is typically a hypersensitive state between order and disorder (or vice-versa).

[4] Data from 5 studies covering 600,000+ professionals shows that performance in many domains isn’t normally distributed. A small portion of talent outperforms the majority by a significant margin. See examples below from this paper

[5] eBay leveraged the Beanie Baby collectibles mania that run from 1996 to 1999 in order to grow faster. Brian McCullough provides a good historical account of this in his book.

How to Think Better (In One Step)

Photo by Mark Fletcher-Brown on Unsplash

This is a slight revision of an idea I blogged about here.

Here’s something they don’t teach at school: the simplest way to become a better thinker is to take whatever you think is right and ask if it could be wrong.

Put another way, if you’d like to be a better thinker form a habit of asking, “if this might be true, what would make it wrong?” Entertaining this question as often as you can will make you a more critical and better thinker.

Here are 3 simple examples of this technique.

On Success

Consensus: You need lots of success to be happy.

Critical view: Can you be happy without lots of success?

On Choice

Consensus: More choice is good.

Critical view: Can less choice be better?

On Hard work

Consensus: The more hours you put in, the better you’ll do.

Critical view: Can working smarter beat working harder?

Here are more debatable examples:

On Technology:

Consensus: Technology progress is accelerating.

Critical view: Could technology progress be slowing down? For example what recent technology has automated away many hours of laborious work for everyone? A washing machine did this over 100 years ago by cutting 4 hours of manual work down to a few minutes. What recent examples are just as impactful?

On the Economy

Consensus: Governments must cut public spending and increase taxes to help their economies recover from a recession.

Critical view: Can more public debt be worth it if it’s used to invest in technology and education that will help the economy recover faster? Is it possible that increasing taxes makes people spend less thereby actually limiting the growth of the overall economy?

This type of thinking takes a bit more work but with a simple question–“if this might be true, what would make it wrong?”–you open up branches of thinking that you would have missed otherwise. I also find this process quite fun, especially if taken lightly and without much ego.

That said, thinking more critically in this fashion doesn’t mean you should always reject what is thought to be true. In fact if many people believe something is true, there’s usually a number of valid reasons why that is the case.

However, to be a better thinker you should always be able to entertain the idea that what you think is obviously right could be non-obviously wrong.

A Simple Hack to Improve Your Critical Thinking

Here’s something they don’t teach at school: the simplest way to become a critical thinker is to take a consensus view and ask what it would take for it be false.

Put another way, if you’d like to be a better thinker form a habit of asking, “if this is the consensus, what would make it wrong?” 

Here are 3 simple examples:

On Success

Consensus: You need lots of success to be happy.

Critical view: Can you be happy without lots of success?

On Choice

Consensus: More choice is good.

Critical view: Can less choice be better?

On Hard work

Consensus: The more hours you put in, the better you’ll do.

Critical view: Can working smarter beat working harder?

Here are more debatable examples:

On Technology:

Consensus: Technology progress is accelerating.

Critical view: Could technology progress be slowing down? For example what recent technology has automated away many hours of laborious work for everyone? A washing machine did this over 100 years ago by cutting 4 hours of manual work down to a few minutes. What recent examples are just as impactful?

On the Economy

Consensus: Governments must cut public spending and increase taxes to help their economies recover from a recession.

Critical view: Can more public debt be worth it if it’s used to invest in technology and education that will help the economy recover faster? Is it possible that increasing taxes makes people spend less thereby actually limiting the growth of the overall economy?

This type of thinking takes a bit more work but with a simple question–“if this is the consensus, what would make it wrong?”–you open up branches of thinking that you would have missed otherwise. I also find this process quite fun, especially if taken lightly and without ego attached to one view.

That said, critical thinking doesn’t mean that you should always reject the consensus. In fact the consensus works in many cases.

However, to be a better thinker you should always be able to entertain the idea that what you think is obviously right could be non-obviously wrong.

The Antidote to Getting a VC Job: 10 Prescriptions for Aspiring Investors

Photo by Adeolu Eletu on Unsplash

Photo by Adeolu Eletu

Preface

Venture capital (“VC”) found me through entrepreneurship. In fact I knew nothing of it until I came across the blogs of early-stage investors Fred Wilson and Paul Graham.

At that time, I was reading everything I could find on startups and technology. I had a small online business I’d founded while at university and was increasingly fascinated by the art of building things (including companies), technology, and the future.

So when I discovered that there was a job where you supported and backed a portfolio of ambitious technology startups, I knew I had to find a way in on the action.

However, I didn’t fit the profile: I wasn’t an ex-operator or engineer. I didn’t work at a top-tier investment bank or consulting firm. I had no MBA. I lived and worked outside of London and my network was lacking.

It would take 5 years of stepping stones, career experiments, and what at times looked like unfocussed meandering to others, before I eventually landed a role as an Associate at Downing Ventures.

I now get asked almost every week for advice on how to get a VC role. I often hesitate in sharing much, mainly because I’ve only done this once and what works for one person at a certain time won’t necessarily work for others.

That said, I get the VC career question so often and since I’m keen to help more people but can’t always meet individuals for coffee or take calls with them, I decided to weave together a comprehensive blog post on the topic that can provide guidance at scale.

To be more helpful, this article takes account of experiences beyond my own and includes anecdotes of both prominent and lesser known investors. But be warned: there is no sure-fire path to a VC job. Fortuitous circumstances and luck play a substantial role and this is mostly beyond our control.

However, if you reflect on your aptitudes and experiences, complete this Guy Kawasaki test yet remain driven, and know for sure that that even if it takes 3 to 5+ years to get there you are willing to pursue a VC career, then this blog post is here to help you get started.

Introduction

steve

Steve Jobs receiving a seed cheque for $250,000 in 1977 from investor Mike Markkula

A job in VC is highly coveted. It’s one of the most impactful professions (Apple, Google, Tesla, Amazon, and Fedex were all VC-backed) and it can be highly rewarding but it’s also one of the most competitive to crack.

Today there are countless guides on how to break into the industry and with global venture investment at record highs (over $254bn deployed in 2018 alone — the highest since the dotcom bubble!) hiring in the sector has picked up pace.

Make no mistake though, the venture industry is still tiny and employment is sparse. In the UK, for example, there are 170 active firms (up from less than 50 a decade ago) with only 1,400 investment professionals in the country (the USA is around 6x that amount.)

At any one time there are a few dozen vacancies advertised in the UK in addition to roles that are barely public and are filled through referrals. Contrast that to the legal profession, which has close to 10,000 firms in the UK, employs some 100,000 lawyers, and at any one time has thousands of job vacancies.

Getting a VC job certainly takes some luck and if you’re an outsider, you’ll have to work doubly hard. Nonetheless, it may be possible over the long term to cumulatively stack the odds in your favour for a snowballing advantage, but even then, I wouldn’t recommend you entirely stake your career happiness on getting a role in the sector.

More realistically, and as you will see with Prescription 10, you are better off being open to a wider range of career possibilities because if you have what it takes to work in VC, you can still find fulfilling work in other domains.

The Antidote

So how does one to get a job in VC? In some ways you have to do exactly the opposite of what you would instinctively want to do. Most VC job guides provide tactical steps (join a startup, attend events, network with entrepreneurs/investors etc), which is no doubt useful — and you’ll get some of that here too — but considering tactics in absence of higher-level strategic principles inspires a short-term mindset and plays to our craving for quick fixes and easy wins.

This post provides an antidote to our instinctive desire to seek ‘the easy path’, which doesn’t really exist. My hope is that this guide will alleviate false assumptions on how to get a VC job, all the while leaving you better off by inspiring long-term ideas on what you can do to pragmatically improve your chances.


The 10 Prescriptions

What follows is a list of 10 prescriptions of what I’ve observed as effective from the VC career paths of investors in the UK and USA. It’s impossible to excel at all 10 things (I struggle with a few myself) but if you can excel at a few and do the rest of them reasonably well, you’ll stand out and have a better shot at making it.

As you read the prescriptions, be sure to keep in mind what a VC job entails— i.e. (1) finding attractive investment opportunities, (2) earning credibility and trust with the best founders so that they invite you to invest in them (3) helping those founders succeed—and consider what you can do to develop the skills necessary for the job even before you have it.

In no particular order, here are the 10 prescriptions:

1. Don’t ask for help. Be the helper. Don’t be extractive and transactional. The venture community is small and a venture career is long. Find ways of helping others do well. “It’s easier to win if everyone wants you to win,” says Randy Komisar of Kleiner Perkins. And helpers tend to have this effect on people.

So help founders, help investors, and do what you can to support the tech and entrepreneurship community. Least of all you will feel good doing it, but do help even when you expect nothing in return.

A word of caution though: don’t revert to a VC trope and end every meeting with a disingenuous “let me know how I can help” when you don’t really mean it. Find things you can actually help with, while giving consideration to your existing commitments.

Case Note: Prior to joining Backstage Capital London, Andy Davis was already going above and beyond for founders. He built an intimate community of black tech entrepreneurs based on regular meet-ups he hosts and it has grown through word-of-mouth on the value it brings to members.

Andy was helping founders with business models, pitch decks, introductions, and fundraising all before he was recruited to join Backstage Capital. His contribution to the tech community was so evident that whichever fund hired him, it would be partnering with a true value-add individual.

Further Reading: Give and Take.

2. Don’t cold contact. Build relationships. Some people spray-and-pray templated LinkedIn messages, emails, and generically try to cold contact people they don’t have any connection with. Sure, some of these messages will get a response but many get ignored given the volume of inbound messages that investors receive.

So avoid cold contacting where possible. If another trusted individual can introduce you instead, that will get more attention.

How do you get “warm” intros? By building long-term relationships. Someone you’ve met once is unlikely to introduce you with any credibility to their network. But someone you’ve passionately discussed ideas with at an event, or perhaps someone you’ve worked with on a project or socialised with — that person will be more willing to credibly connect you to interesting contacts.

Case Note: There’s a philosophy in tech entrepreneurship about starting a company by doing things that don’t scale. It takes more work but if at a small scale you can “recruit users manually and give them an overwhelmingly good experience,” writes Paul Graham, you’ll find that “it’s like keeping a fire contained at first to get it really hot before adding more logs.”

The same can be said of a personal network. Starting small but with depth is more impactful than networking wide but superficially.

Here’s Ana Díaz Hernández recalling how she landed a role at Kapor Capital:

“I fostered a personal connection with partners at the firm. I met Mitch Kapor and Freada Kapor Klein through mutual interests in advancing diversity in tech and began to learn about the great work they did through Kapor Capital and the Kapor Center for Social Impact.

As a Latina in the startup world, the diversity work of the Kapor Center was very resonant. I had been interested in venture capital for a while, but it was our relationship, our values alignment, and the desire to work together on advancing social impact in technology startups that got me to join the team.”

Further Reading: Never Eat Alone. Also see Friends as Ends in Themselves.

3. Don’t be interested. Be interesting. Everyone that applies for VC jobs says they are interested in technology and entrepreneurship. However, that’s table stakes and it doesn’t say much about you. To stand out, you have to evidence your interest and passion by doing things that are interesting.

Instead of just reading TechCrunch, following VCs on Twitter, and listening to tech podcasts, invest time in doing things that without a doubt evidence the depth of your passion and interest in technology and entrepreneurship.

I can’t prescribe exactly what you need to do here but there are some rules of thumb that can help you identify opportunities that will serve you well. The chosen activity or venture should ideally:

  • quench a personal curiosity;
  • require significant time investment;
  • contribute to a discussion or topic entrepreneurs and investors care about;
  • be relatively original.

Case Note: An inspiring example here is Jenny Gyllander. At university, she conducted 18 interviews with VCs for her 110-page thesis titled:

‘Dear VC, now it’s your turn to pitch’ — an exploratory study on Venture Capital firms’ brand and reputation.

Clearly Jenny’s interest went beyond what most people who are interested in VC’ do, and it didn’t stop there.

After university, Jenny worked at a design agency before joining Slush, one of Europe’s largest tech conference organiser. She was quickly promoted to CMO thanks to her impact and some years later she was recruited by the team at Backed VC.

Even though Jenny had now joined a VC fund, she continued to explore her interests with depth. This eventually manifested through a side project called Thingtesting, a dedicated Instagram channel to discover and showcase emerging direct-to-consumer brands. With over 25k followers on the gram, Jenny has since turned Thingtesting into a full-time job.

Further Reading: Pick the Idea That’s Craziest.

4. Don’t “pick brains”. Present theses. Remember Prescription 1? Many people violate it by cold contacting investors and asking to pick their brains over a coffee. This is a bland way to connect with someone if you are looking for career advice and help. Most investors ignore these one-sided requests.

A better way is to reach out (ideally via a warm intro) with a specific topic that is relevant to the person you would like to connect with. For instance, has the person recently announced a deal in an area you’ve been tracking and you have ideas to share on how it will develop?

Consider reaching out to people with a view to share knowledge and engage in discussions. That’s more compelling than ‘can I pick your brains?’

Case Note: Before getting into VC, Andrew Chen shared his startup knowledge by authoring hundreds of essays online. This got the attention of one the founders of A16Z, which eventually recruited him to join the fund. As he remembers:

“I moved to the Bay Area in 2007, as a first time founder with a lot of energy and a lot of questions. I spent the first year meeting everyone I could, reading everything about tech, and writing down all that I was learning. A few months in, I was shocked to get a cold email from Marc introducing himself. Who knew that sort of thing happened? My blog was pretty much anonymous and I could be anyone — but he reached out to talk ideas, which made a big impression.”

Further Listening: Inventing the Future with Josh Wolfe.

5. Don’t apply online. Get referred. Job postings in VC get many hundreds of applicants within a short time of being posted. And these applicants are far from average. They are smart, ambitious, and often have compelling work experience. Standing out in a swarm of cold but truly exceptional CVs is challenging. And even if your CV does get attention, the document rarely conveys your story in its truest and best light.

While I wouldn’t completely rule out applying online, if you are following Prescriptions 1 and 2, you will be in a better position to first seek help from people who know you well and who might be able to connect you to a particular fund that is hiring.

These people can help surface your CV by referring you, thereby making a recruiter’s job easier. After all, if a trusted party can vouch for you, it saves hiring managers time from filtering through hundreds of other CVs.

To be worthy of a strong referral, see Prescriptions 1 through to 4, and invest in demonstrating that you have the potential to do well in VC.

Case Note: Legendary investor Bill Gurley of Benchmark got his break when a newsletter he wrote on the tech industry caught the attention of a well-connected investment banker. He recalls:

“Frank Quattrone [the investment banker] called me out of the blue and said, “We’re leaving Morgan Stanley, we’ve heard a lot of things about you, we want you to join us.”

Frank and I had a long talk, and he said, “What do you want to be long term?” I said, “I’d love to be a VC.” He said, “Come to work for me, I’ll move you to Silicon Valley and introduce you to every venture capitalist that I know.””

Bill subsequently went off to work as a tech analyst for Frank Quattrone. And sure enough, his work efforts and network paid off with referrals that launched his VC career: Bill Gates referred him to the VC fund Hummer Winblad, which he joined briefly. Then Frank Quattrone introduced him to Benchmark, which he joined in 1999.

Further Reading: How to Be Great at Your Job.

6. Don’t be an expert. Be a generalist. If you are early in your career and break into VC, you will likely start out as an Analyst or Associate, in which case a fund wouldn’t expect you to join guns-blazing as an expert in a specific area. You will still have much to learn and be expected to work across a wide range of tasks.

So at least initially, you’re better off starting with a broader set of experiences. Not only will you better relate to founders across several business functions, you’ll get to know yourself better, with a wider range of experiences about what you could be exceptional at. Once you’re a more experienced investor, you can use this knowledge to help further your specialism.

Is there a generalist skills palette that can serve you well coming into the VC industry? Once again, there is no formula but a foundational understanding of all the following is a good start:

  • Sales
  • Finance
  • Marketing
  • Product
  • Communication
  • Psychology

Case Note: Mary Meeker, author of the popular annual Internet Trends reports, is arguably one of the greatest technology analysts of our time and yet her path did not evidently start with any core specialism:

She studied Psychology for her undergraduate degree and then expanded her repertoire by doing an MBA — a mostly generalist business degree — with some specialism in finance. She then went on to work at a number of investment banks before joining the VC fund Kleiner Perkins (she now runs her own $1.25bn fund).

Today, Mary Meeker is seen as an expert on the Internet but I have no doubt that her exposure to psychology, the MBA, and her analyst roles at investment banks made her a better investor. This is why, as a Fortune magazine reporter once put it,

“…she is absolutely first rate when it comes to spotting big-picture trends before they come into focus. She gathers massive amounts of data and assembles it into voluminous reports that, while sometimes rambling and overambitious, are stuffed with a million jumping-off points.”

Further Reading: How to Fail at Almost Everything and Still Win Big.

7. Don’t learn startups. Learn to learn. It’s important that you don’t just spend all your time reading startup advice. Go a step further and first learn how to learn. Sarah Tavel of Benchmark nicely sums up why this is important on her blog:

“In VC, you’re constantly ramping up in a new area. Each company you evaluate brings with it its own ecosystem that you need to understand. Similarly, trends in the tech ecosystem turnover so quickly, that if you ever stop adapting and learning, you’ll quickly become a dinosaur and won’t know a Snapchat when you meet one. That drive to constantly learn will help you adapt to new environments and challenges.”

So work on strengthening your learning capacity. This will help you pick up new ideas and concepts with speed. Some of the best investors have this down pat. Like investigative journalists, they know how to traverse a new area, speak to several experts, and distil the essence of what was previously unknown in order to make an intelligent investment decision.

Case Note: A brief personal story is worth sharing here. By the time I became a venture capitalist, I’d exercised my learning muscles to a point where I was comfortable (and in fact quite relished) the challenge of having to learn new things often and with efficiency.

I did this first through hobbies: learning to skateboard, learning to play basketball, learning to make music. Then academically: learning how to research, learning how to write. Then in business: starting an online business, learning and reading everything I could find on entrepreneurship, and doing an MBA.

With each learning journey, I picked up key ‘learning’ lessons that I continue to use to this day. No doubt I still have someway to go in getting better at this, but by learning lots of new things prior to my VC career, I found the transition to a fast-moving industry less jarring.

Further Reading: Ten Simple Rules for Lifelong Learning, According to Hamming.

8. Don’t be a critic. Cheerlead and build. Being a critic is easy. In fact it’s more tempting to be a critic when you’ve never built anything of substance yourself. You may also find it harder to relate to entrepreneurs who are building hard things. In addition, being more of a critic than a builder makes it difficult to engage your creativity, which you especially need when assessing novel ideas.

To get around this, spend more time with entrepreneurs and look for ways to support and act as cheerleaders for them (see Prescription 1 again.)

Secondly, work on building something new yourself. It doesn’t have to be a business by the way (I build books). But it should be something new, and with the potential to be of value to others.

Naturally, this thing will also be vulnerable to criticism and rejection, something entrepreneurs have to face daily. But by building something new, you’ll flex your creative muscles, which will make you stand out from all other aspiring VC candidates.

Case Note: June Angelides is an investor at Samos VC but before that, she built something of significance outside of her day job at Silicon Valley Bank.

While on maternity leave, June founded “Mums in Technology”, a child-friendly coding school that taught over 250 new mothers how to code and in an environment where they could bring their children along.

June built “Mums in Technology” out of a genuine need to fill a gap she spotted and felt a deep care for. She didn’t build it to get a VC job but incidentally, her experience of building things no doubt contributed to her being recruited by one of the UK’s leading VC funds.

Further Reading: Originals: How Non-Conformists Move the World.

9. Don’t covet venture capital. Learn its downsides. Like any other job, there are things that investors don’t like about their work. Yet, the best candidates for the profession—and probably those who will have a longer-term career in the industry — take time to understand and accept these challenges.

What makes being a VC hard?

For one, it’s very difficult to make money as an early-stage investor. And then there’s a psychological toll to pay: saying “no” to most of the founders you meet each week can be dispiriting; working through several company failures is anything but simple; and, as Max Levchin (co-founder of Paypal and a serial entrepreneur) puts it, “you have to work relentlessly for ten years just to determine if you’re any good at the job.” (Note: there are some ways of getting shorter feedback cycles.)

Furthermore, starting out as Associate can be unstructured (unlike other professional careers) and all-consuming. However, if you can be cognisant of the downsides and your enthusiasm for a career in the sector remains firm, VC could be the right profession for you.

Case Note: Max Levchin is a well-known serial entrepreneur. He co-founded Paypal, Slide (sold to Google), and at the time of writing is the CEO of Affirm.

Like many successful entrepreneurs before him, Levchin considered a career in a VC after founding and exiting his businesses. But it wasn’t long before he realised that VC wasn’t for him. Here’s an excerpt from an interview the journalist Gary Rivlin conducted with him:

“…Levchin recognized he wasn’t venture capital material. He had practically birthed Yelp in his offices in the mid-2000s and provided the online rating service with its early seed money — and then felt he was the “helicopter parent” that no entrepreneurial venture needs early in its life.

“I remember very distinctly a moment when I thought, ‘Why don’t you get out the way and let me drive this car now?’ ” he confessed. “I was becoming the investor no entrepreneur wants: the guy everyone is wishing would stop with advice and unwanted help.”

Levchin had a similar experience after providing seed money to the founders of Pinterest, the digital scrapbook site. “I’m self-aware enough to know I’m clearly too tactile to be a venture capitalist,” Levchin said. “I really want to be the one doing the building and not offering advice from the sideline.””

Further Reading: Becoming a Venture Capitalist.

10. Don’t pursue a VC job. Plant seeds of possibilities. Victor Frankl put it best in his timeless classic, “Mans Search for Meaning”. In writing about happiness and doing well in life, he notes:

“Don’t aim at success — the more you aim at it and make it a target, the more you are going to miss it. For success, like happiness, cannot be pursued; it must ensue, and it only does so as the unintended side-effect of one’s personal dedication to a cause greater than oneself.”

I appreciate this quote has whiffs of impractical idealism. Yet, there’s something in it for aspiring VCs too. Indeed, those who have the best prospects of getting a job in the sector often aren’t the ones directly applying for VC roles. They are busy doing things—many of which I’ve shared in this blog post—that make it more likely that an opportunity in VC will ensue.

So don’t try to pursue VC jobs directly. Instead, help people in the tech ecosystem, build genuine relationships, do interesting things that pique your curiosity, share your ideas widely, build foundational competences in key business functions, learn how to learn, and build something with some significance.

Doing these things might not necessarily get you a VC job, but they will most certainly plant seeds of possibilities that will open doors to a wide range of fulfilling careers.

Some Parting Words: VC attracts people who are curious about business and technology; people who thrive in varied and dynamic environments where the learning never stops; and people who, fundamentally, enjoy working with other ambitious people.

But VC isn’t the only career choice available to such people. These same themes — business, technology, learning, ambition — can be found in other jobs too. So as you cultivate what it takes to be a VC, I would encourage you to keep an open mind to non-VC opportunities where your talents could be just as fruitful.

Further Watching: Why Greatness Cannot Be Planned: The Myth of the Objective

Special thanks my venture friends, Check, Jayanth, Kathy, and Matt, who read an early draft of this post. And shout out to Albert Wenger, who helped guide my early thinking on a venture capital career and purpose.

Ends and Means Friendships

“The best, most complete friendships are those in which friends love and wish each other well as ends in themselves, and not solely, or even primarily, as means to further ends—social advancement, amusement, the promotion of some cause, or even mutual edification or improvement.

In such friendships, the friends value each other’s separateness—the fact that each has, and gives importance to, her own life and perspective, no matter how similar this life and perspective to the other’s; and take pleasure in being together primarily because of the persons they are. The other’s usefulness in bringing about a desired end may, of course, be the initial spark of the friendship, and most friendships are useful in many ways. Indeed, if friends were not useful in times of need, they would not be friends.

But in the best friendships, the central feature of the friendship is simply that the friends love, and wish each other well, as ends in themselves, whereas in lesser friendships, the central feature is the instrumental or means value of each to the other. The friends value each other’s life and perspective only to the extent that it is useful to do so; and each takes pleasure in the other primarily as a means to a further end.”

Excerpt from “Friends as Ends in Themselves” by Neera Kapur Badhwar, 1987.

How Computers Work – Part 1: “Bits”

Source: Safar Safarov (@codestorm / Unsplash)

Source: Safar Safarov (@codestorm / Unsplash)

Have you ever wondered how computers work? What’s really going on in your smartphone, tablet, or personal computer? What are the high-level concepts and ideas that power one of humanity’s greatest invention?

As a venture capitalist I often spend time thinking about technology trends and entrepreneurship but I’ve always felt like a bit of an imposter not knowing the basics of how a computer actually works.

This series is my attempt to grasp the basic principles of modern computation. Through these blog posts, I will share notes that may someday be turned into a short PDF for non-technical people. But for now, consider this a work-in-progress that will continue to be revised for some time.

The primary sources I will use in the series include this excellent book, this Youtube series, Wikipedia,  Google, and conversations with friends and colleagues.

I hope you find the series of some use and look forward to collecting feedback and discussing the topics as I go along.

Part 1 starts with the most basic unit of computation: a binary digit or in short, a bit.


Bits

Everything a computer does is based on two basic ingredients. The ingredients come down to just two elementary states: “on” or “off”. We commonly represent these states with 1 for “on” and 0 for “off”. Each unit of 1 or 0 is called a bit.

With enough ones and zeroes, you can have several bits of information–hence the name “bit”1–that in aggregate are able to express substantial complexity. This simple binary system is the foundation upon which all modern digital computation is done.

Using a binary system to represent more complicated information predates modern computers. For example in the 1800s, the navy used a signal lamp for flashes of light and intervals of darkness (the modern equivalent of bits of 1s and 0s) to communicate with other ships.2 Then of course there’s also morse code, which uses dashes and dots for messaging.

In today’s computers, instead of using flash lights to convey and manipulate information, we use the flow of electricity (or lack of it) at a microscopic level to represent 1s and 0s. If electricity is flowing in area on a computer chip, that is a 1. If there is no electricity flow in an area, that is a 0.

Electricity flow on computer chips is controlled by millions of tiny switches called transistors (more on this in the footnotes).3 These switches are a bit like a light bulb switch, except that in computers, the switches turn on and off really fast and they operate at a scale much thinner than a piece of hair.

My iPhone XS, for example, has 6.9 billion transistors on its A12 bionic chip and many modern computer chips pack more than 100 million of these microscopic switches per square millimetre.

Illustrative scale of the A12 chip in the iPhone XS Max, which has 6.9 billion transistors

Illustrative scale of the A12 chip in the iPhone XS Max, which has 6.9 billion transistors

Thanks to innovations in transistor technology, we have machines with the capacity to manipulate several billion bits. And given enough bits, you can compute almost anything. The table below highlights some of the common terminology you might know from the memory capacity of computers.

Computing Terminology No. of Bits
Byte 8 bits
Kilobyte (KB) 8,192 bits
Megabyte (MB) 8.4 million bits
Gigabyte (GB) 8.6 billion bits
Terabyte (TB) 8.8 trillion bits

How do we use bits exactly? We can encode information with 1s and 0s thanks to a number of international standards. For instance the American Standard Code for Information Interchange (shortened to ASCII) stipulates what numbers, and ultimately what series of bits, correspond to English language characters.

ASCII uses 8 bits (1 byte) for each character. Examples include the lowercase character ‘a’, represented by the number 65 and encoded in binary as ‘0110 0001’. Another example is the uppercase character ‘W’, represented by the number 87 and encoded in binary as ‘0101 0111’.4

caption

Example of binary code to text conversion

Encoding methods were established for other types of data (e.g. picturesaudio and video) and today, we can compute many things with just 1s and 0s. And what’s just as incredible, is that you never have to deal with the unwieldiness of working with billions of 1s and 0s, since that work is abstracted away with special hardware, encoding standards, and smart software that can turn things in the world into bits.

This ‘abstraction’ truly is the beauty of computer science. Once a low-level problem like turning an ‘a’ into ‘0110 001’ is solved–thanks to transistors, specialised electronic circuits and software–you and I never have to worry about that process again.

That complexity is essentially abstracted away and you can write other types of higher level software on top of it, such as a word processor, which in turn can empower someone to type up a best-selling novel with a computer without ever having to understand how bits work.

Example of higher level work, which is the result of lower level complexity being abstracted away

Example of higher level work, which is the result of lower level complexity being abstracted away

This series of “how a computer works” will move up other related ladders of abstraction in future parts.

This week we have started with bits. But in the next part, we will move up to what engineers call logic gates. They are a combination of transistors that collectively take multiple input bits of 1s and 0s and output a different bit. This is an important feature for arithmetic computation.


Notes

[1]

The term “bit” was reportedly first used in a computational context in 1936 by the American engineer Vannevar Bush and in a paper titled “Instrumental Analysis“, published by the Bulletin of the American Mathematical Society.

[2]

One such system was invented by Philip Howard Colomb, a Royal Navy officer and inventor. He patented the Flashing Light Signal system in 1862, which you can read about in this newspaper from the times.

[3]

Transistors used to be bulky, discrete components that you would have to laboriously wire up to make more complicated circuits and computers. This website has a good summary of innovation in this area. But in short, control of electricity was once achieved with vacuum tube technology (one bit required the space the size of a thumb), then transistors came along (one bit could fit a fingernail); then integrated circuits (thousands of bits in the space of a hand); and more recently, silicon-based computer chips (many millions of bits in the space of a finger nail.) This video explains the a modern approach to transistors.

[4]

You can experiment with binary to text code here. A full table of ASCII codes is available here.

Why Fixing Sleep is So Important

This is a sample of a monthly book recommendation newsletter I send to almost 200 readers each month. You can sign up for it here.

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One of the best life changes I’ve had this year is fixing my sleep. I now routinely sleep around 7 hours a night and don’t use an alarm clock. I allow my body to naturally wake up when it is ready. And because I sleep at about the same time each evening (between 11pm and 12 am), I never worry about being late for work since after 7 hours or so, my body just wakes up.

What motivated me to “fix” my sleep and just how important is it? A book called “Why We Sleep” will make you realise just how crazy we are to be so blasé about our sleep. The dangers of not sleeping enough are wide-ranging and mind-boggling. Here’s an excerpt from a book on the topic:

Routinely sleeping less than six or seven hours a night demolishes your immune system, more than doubling your risk of cancer. Insufficient sleep is a key lifestyle factor determining whether or not you will develop Alzheimer’s disease. Inadequate sleep—even moderate reductions for just one week—disrupts blood sugar levels so profoundly that you would be classified as pre-diabetic. Short sleeping increases the likelihood of your coronary arteries becoming blocked and brittle, setting you on a path toward cardiovascular disease, stroke, and congestive heart failure. Fitting Charlotte Brontë’s prophetic wisdom that “a ruffled mind makes a restless pillow,” sleep disruption further contributes to all major psychiatric conditions, including depression, anxiety, and suicidality.” – Matthew Walker (Why We Sleep)

Thankfully, fixing the basics is quite simple. Here are a few tips from the book that you can try out, but be sure to read the full book if you wish to learn more. It was a fantastic read!

  1. Sleep/wake up at roughly the same time each evening/morning. Sleeping in on weekends doesn’t quite make up for sleep shortages in the week by the way.
  2. Exercise helps but not close to bedtime (aim to exercise > 2-3 hrs before sleep.)
  3. Avoid caffeine in the afternoon (coffee effects can last as long as 8 hrs.)
  4. Avoid alcohol before bed.
  5. Don’t eat too much before sleep (heavy digestion can interfere with sleep.)
  6. Dont nap after 3pm (makes it harder to fall asleep at night.)
  7. Avoid laptops, smartphones, and other bright displays when winding down for sleep

 

The Defiant Ones: Lessons for Makers and Investors

Available on Netflix

Available on Netflix

If you’re a startup founder, artist, investor, or anyone working on something hard, you’ve got to watch the HBO/Netflix documentary about Jimmy Iovine and Dr Dre. It’s not just about the music business either. The 4-part series is an extended biopic about two incredibly talented individuals who we think we know from their craft. Yet, by the end of the series you realise you did not know them at all.

If you watch the series you’ll come away inspired and appreciative of Jimmy Iovine and Dr Dre’s perseverance, creativity, and not least of all, humanness. Both of these guys worked super hard to get to where they are but they were also lucky. They messed up a bunch of times but they also sought redemption. And despite the extraordinary success of these individuals, the documentary shows that no one is immune from the rumbles and tumbles of life.

For all that, I enjoyed this documentary so much that I watched it twice. Along the way, I noted down quotes I found pertinent for my current field of work (venture capital and technology entrepreneurship) and have been meaning to post this blog for many weeks. Below I highlight some of these quotes with commentary but this is certainly no replacement for watching the series, which I highly recommend.

Investors: it’s not about you.

There’s a section in the series where a young Iovine, new to the studio and his role as a supporting record engineer, is complaining about how hard he had to work for the artist Bruce Springsteen, while at the time having nothing to show for it. At one point, and after endless and fruitless studio seasons, Iovine is ready to quit. But the co-producer Jon Landau interjects:

“Jimmy, you’re missing the big picture. What are we here for? We are here to help Bruce make the best record he can. That’s the job.

We’re not here to make you happy, we’re not here to make me happy. We’re here to contribute to the project and it’s Bruce’s project.

If you go back in and say to Bruce, ‘I’m here to support you. This is not about me, its about the album,’ you will have a friend for the rest of your life and you will have learned a big lesson.”

The relationship between a record producer and an artist is like that of an investor and entrepreneur. One helps the other in the process of creating something new. But its never about the investor or whoever is supporting the maker. Good investors—and as it happens, good music producers—know this. Here’s Dre:

“Every producer knows that you’re only as good as the artist that you’re working with, because that artist could either make or break you. No matter how great your track is, the artist that you’re working with or the writer that you’re working with has the ability to make it magic or fuck it up.”

Simply put, good investors support the entrepreneur and aim to do everything they can to help founders build the best businesses possible. It’s never about the investor. It’s always about the business.

Extraordinary success is impossible without luck.

Dre and Iovine had a few of lucky breaks that snowballed into unimaginable success. Such is life. The Matthew Effect—“for unto one that hath shall be given, and he shall have abundance”—is always at play.

Indeed, a small turn of events can completely change the course of your life. For example with Iovine, it was being called into the studio on a Easter Sunday to answer phones. Unbeknownst to him he was being called in because an assistant engineer couldn’t make it. Iovine skipped the festivities at home to go to the studio and to his surprise, the recording session was for none other than John Lennon of the Beatles.

Dre had similarly fortuitous breaks (watch the documentary and see if you can spot them) and what’s clear is that though hard work is necessary for success, it’s never sufficient. You always need the occasional blessing from Lady Fortune.

That said, hard work positions you well to benefit from opportune moments. Patti Smith, a punk rock singer/songwriter who also worked with Springsteen, illustrates this point with her recollection of why she chose Iovine to produce her album. Bear in mind Iovine wasn’t a well known producer back then. In fact, he’d just been fired from a previous gig. But Smith saw something in Iovine that won her over. Here’s what she had to say about him:

“I didn’t care whether he was liked by Foghat [the English rock band that fired Iovine as their producer]. He made an impression on me immediately. If Bruce [Springsteen] wasn’t there working, he [Iovine] would stay for hours and study other people’s mixes, other albums. He’d find some old tape to see if he could improve that. He worked all the time.”

During this period Iovine had actually made a promise to himself about his music production career:

“I said to myself, no fun, no life, no nothing. You’re gonna give up everything and put 100% into this!”

As venture investors we’re always looking for people who are as determined as Iovine and Dre. But a lesson here is that we should also look for entrepreneurs who have a propensity to be lucky.

This is not to say that you can accurately measure someone’s propensity for good fortune. But I have found that people who are luckier in life tend to have large diverse networks, insatiable curiosity, and an experimental approach to life that is driven by small tests and doubling down when a winning opportunity presents itself (I cover some of this in chapter 13 of my book, which also has a brief luck-driven origins story on Felix Dennis—a canny entrepreneur who amassed a £400m+ fortune.)

There’s no doubt that hard work is necessary in competitive fields, particularly in entrepreneurship and investing. But to win big you absolutely need luck on your side. Dre sums it up nicely in the documentary:

“As far as me and Jimmy goes, we just some lucky motherfuckers man.”

If you don’t humble yourself, a flop will.

In the startup world we often chime that for a founder, a startup is like their baby. Which is why I found this comment from the music manager Alonzo Williams amusing:

“Records are like children. You never met a mother with a ugly baby, okay? I never had a flop. They just wasn’t as popular as the other ones.”

This made me chuckle but it also reminded me of how the art of creation can blind you, particularly if you’ve had a streak of successes in the past. Sooner or later market forces can hand it to you, so it’s important to stay humble. As Dre put it:

“There’s nothing more humbling than putting out a fucking flop.”

Do something you can be first in.

Most people don’t know this but Dre was once a breakdancer. He is also an ex-boyband member. Both of these pursuits frustrated him though because he wasn’t great at either. Here’s a conversation his mum remembers:

“I used to tell him you can’t have no job pop-locking. You need to find you a job. And he was always coming in second. And I remember him saying that he needed to do something he could be first in.”

This all changed when Dre discovered the art of DJing. As soon his ears latched onto what you could do with vinyl, he was smitten and immediately knew what his calling would be: to become a DJ and ultimately a hip-hop music producer, something he could be first in. Beats By Dre and all his other ventures came much later.

Innovative creators and high performing investors often launch their careers by curving out a niche that they can be first in. Eminem did it by owning freestyle rap battles. Google did it by focussing on search. Warren Buffet did it by mastering value investing. This strategy isn’t the only way to do things but it works with sufficient regularity to make it worthwhile.

Don’t let success breed complacency.

The founder and CEO of Intel, Andy Gove, once quipped that success breeds complacency and complacency breeds failure.“Only the paranoid survive,” was his motto. You don’t have to take this message literally but if you are a maker or investor that wishes to excel, these parting words will bode you well:

“You gotta work hard to get it, twice as hard to maintain it.” – Dr Dre

“Treat everything like it’s your first opportunity.” – Kendrick Lamar